New Taxpayers’ Charter is good but must have teeth
New Taxpayers’ Charter is good but must have teeth

The Professional Contractors Group (PCG), which represents the UK’s freelancers, has given a cautious welcome to today’s announcement that there will be a new Taxpayers’ Charter, but warns it may be no substitute for a full duty of care.

“We have made it very clear that we wish to see much tougher safeguards to protect taxpayers from HMRC,” commented PCG’s managing director John Brazier, “and HMRC have obviously taken notice. We will be working
closely with them to ensure that the new Charter has teeth, and that tax inspectors will be held accountable when they breach it.


“We still believe, however, that what is really needed is a duty of care on HMRC, so that taxpayers can obtain proper redress when it harms their interests.”

In its response to HMRC’s consultation on safeguards, PCG called for a new code against which the behaviour of tax inspectors can be assessed, a wholesale change in the culture of tax inspectors and a statutory duty of care. PCG will be pressing to ensure that the new Charter meets the first recommendation; HMRC’s response to the consultation exercise also acknowledges many of PCG’s other recommendations.

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